:root{--ops-bg:oklch(17% .012 260);--ops-surface:oklch(21% .013 260);--ops-raised:oklch(25% .014 260);--ops-line:oklch(35% .014 260);--ops-text:oklch(94% .008 255);--ops-muted:oklch(72% .012 255);--ops-yellow:oklch(82% .17 90);--ops-orange:oklch(76% .15 60);--ops-red:oklch(68% .18 25);--ops-green:oklch(72% .13 155);--ops-blue:oklch(69% .14 245)}
body:has(.app-shell){background:var(--ops-bg);color:var(--ops-text)}
.app-shell{background:var(--ops-bg)}.sidebar{background:oklch(15% .012 260);border-color:var(--ops-line);color:var(--ops-text)}.sidebar-brand,.sidebar-footer{border-color:var(--ops-line)}.brand-lockup strong,.org-card strong,.primary-nav a.active{color:var(--ops-text)}.brand-mark{background:var(--ops-yellow);color:oklch(18% .02 85)}.org-card{background:var(--ops-surface)}.org-card small,.nav-label{color:var(--ops-muted)}.primary-nav a,.tree-all,.project-link,.add-structure,.tree-nav summary{color:oklch(78% .01 255)}.primary-nav a:hover,.primary-nav a.active,.tree-all:hover,.project-link:hover{background:var(--ops-raised);color:#fff}.nav-divider{background:var(--ops-line)}.nav-ai{margin-left:auto;padding:2px 5px;border:1px solid oklch(65% .11 245);border-radius:4px;color:oklch(78% .11 245);font-size:8px;font-style:normal}.avatar{background:var(--ops-raised);color:var(--ops-yellow)}
.topbar{background:oklch(16% .012 260 / .96);border-color:var(--ops-line)}.breadcrumbs,.breadcrumbs a{color:var(--ops-muted)}.breadcrumbs strong{color:var(--ops-text)}.quick-search{width:min(430px,35vw);border-color:var(--ops-line);background:var(--ops-surface)}.quick-search input{color:var(--ops-text)}.quick-search input::placeholder{color:var(--ops-muted)}.content{max-width:1700px;padding-top:28px}.button{border-color:var(--ops-yellow);background:var(--ops-yellow);color:oklch(18% .02 85)}.button.secondary{border-color:var(--ops-line);background:var(--ops-raised);color:var(--ops-text)}.button.ghost{color:var(--ops-muted)}
.mobile-bottom{border-color:var(--ops-line);background:oklch(16% .012 260)}.mobile-bottom a{color:var(--ops-muted)}
a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid var(--ops-yellow);outline-offset:2px}
.ops-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:24px;margin-bottom:24px}.ops-heading h1{margin:2px 0 7px;color:var(--ops-text);font-size:28px;letter-spacing:-.025em}.ops-heading>div>p:last-child{margin:0;color:var(--ops-muted)}.ops-kicker{margin:0 0 7px;color:var(--ops-yellow);font-size:9px;font-weight:850;letter-spacing:.15em}.compact-heading{margin-bottom:18px}.compact-heading .back-link{display:block;margin-bottom:18px}.back-link{color:var(--ops-muted)}
.pulse-grid{display:grid;grid-template-columns:repeat(6,minmax(130px,1fr));gap:8px;margin-bottom:18px}.pulse-card{display:flex;min-height:110px;flex-direction:column;padding:15px;border:1px solid var(--ops-line);border-radius:9px;background:var(--ops-surface);transition:border-color .15s,background .15s}.pulse-card:hover{border-color:oklch(50% .02 255);background:var(--ops-raised)}.pulse-card span{color:var(--ops-muted);font-size:8px;font-weight:850;letter-spacing:.1em}.pulse-card strong{color:var(--ops-text);font-size:30px;line-height:1.25;font-variant-numeric:tabular-nums}.pulse-card small{margin-top:auto;color:var(--ops-muted)}.pulse-danger strong,.is-overdue{color:var(--ops-red)!important}.pulse-warning strong{color:var(--ops-yellow)}
.ops-dashboard{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(320px,.7fr);gap:12px}.ops-side-stack{display:grid;align-content:start;gap:12px}.ops-panel{border:1px solid var(--ops-line);border-radius:9px;background:var(--ops-surface);padding:18px;color:var(--ops-text)}.ops-panel>header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:13px}.ops-panel h2{margin:0;color:var(--ops-text);font-size:15px}.ops-panel>header>a{color:var(--ops-yellow);font-size:10px}.ops-priority{padding:0}.ops-priority>header{padding:18px 18px 13px;margin:0}.priority-row{display:grid;grid-template-columns:8px minmax(190px,1.2fr) 125px minmax(150px,.8fr);align-items:center;gap:12px;min-height:66px;padding:10px 18px;border-top:1px solid var(--ops-line)}.priority-row:hover{background:var(--ops-raised)}.priority-row>div{display:grid;gap:3px;min-width:0}.priority-row strong,.priority-row small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.priority-row small{color:var(--ops-muted);font-size:9px}.next-action{text-align:right}.next-action small{font-variant-numeric:tabular-nums}.owner-chip{overflow:hidden;padding:4px 8px;border:1px solid var(--ops-line);border-radius:12px;color:var(--ops-muted);font-size:9px;text-overflow:ellipsis;white-space:nowrap}.market-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--ops-muted)}.market-dot.mercado_livre{background:var(--ops-yellow)}.market-dot.shopee{background:var(--ops-orange)}.market-dot.tiktok{background:oklch(79% .11 210)}.recovered-card{display:flex;flex-direction:column}.recovered-card>strong{font-size:28px;font-variant-numeric:tabular-nums}.recovered-card>small{color:var(--ops-muted)}.channel-panel>a{display:grid;grid-template-columns:10px 1fr auto;align-items:center;gap:9px;padding:10px 0;border-top:1px solid var(--ops-line)}.channel-panel>a:first-of-type{border-top:0}.channel-panel em{font-style:normal;font-weight:800}.channel-panel small{grid-column:2/-1;color:var(--ops-red);font-size:9px}.resolved-row{display:flex;align-items:center;gap:9px;padding:9px 0;border-top:1px solid var(--ops-line)}.resolved-row>span{color:var(--ops-green)}.resolved-row div{display:grid}.resolved-row small{color:var(--ops-muted)}.ops-empty{padding:35px;text-align:center;color:var(--ops-muted)}.ops-empty strong{color:var(--ops-text)}.full-empty{border:1px solid var(--ops-line);border-radius:9px;background:var(--ops-surface)}
.board-heading{margin-bottom:15px}.ops-filters{display:flex;align-items:center;gap:7px;overflow-x:auto;margin-bottom:13px;padding:9px;border:1px solid var(--ops-line);border-radius:9px;background:var(--ops-surface)}.ops-filters select,.ops-filters input,.ops-form input,.ops-form select,.ops-form textarea,.case-control-form input,.case-control-form select,.case-control-form textarea,.diary-composer textarea{border-color:var(--ops-line);background:var(--ops-bg);color:var(--ops-text);box-shadow:none}.ops-filters select{width:auto;min-width:145px}.ops-search{position:relative;min-width:260px;flex:1}.ops-search span{position:absolute;left:10px;top:10px;color:var(--ops-muted)}.ops-search input{padding-left:28px}.ops-check{display:flex!important;align-items:center;gap:8px;color:var(--ops-muted);white-space:nowrap}.ops-check input{width:auto}.filter-clear{padding:7px;color:var(--ops-muted);font-size:10px}.case-groups{display:grid;gap:10px}.case-group{overflow:hidden;border:1px solid var(--ops-line);border-radius:9px;background:var(--ops-surface)}.case-group>header{display:flex;align-items:center;gap:8px;min-height:48px;padding:9px 14px}.case-group>header button{border:0;background:transparent;color:var(--ops-muted)}.case-group>header h2{margin:0;color:var(--ops-text)}.case-group>header em{flex:1;color:var(--ops-muted);font-size:9px;font-style:normal}.case-group>header a{color:var(--ops-yellow);font-size:10px}.case-table-head,.case-row{display:grid;grid-template-columns:minmax(165px,1.25fr) 88px 75px 105px minmax(170px,1.2fr) 85px 125px 145px 18px;align-items:center;gap:9px}.case-table-head{min-height:32px;padding:0 14px;border-top:1px solid var(--ops-line);border-bottom:1px solid var(--ops-line);background:var(--ops-bg);color:var(--ops-muted);font-size:8px;font-weight:800;letter-spacing:.05em}.case-row{min-height:59px;padding:8px 14px;border-bottom:1px solid var(--ops-line);font-size:10px}.case-row:last-child{border-bottom:0}.case-row:hover{background:var(--ops-raised)}.case-identity{display:grid;min-width:0}.case-identity strong,.case-identity small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.case-identity strong{font-size:11px;font-variant-numeric:tabular-nums}.case-identity small{color:var(--ops-muted);font-size:9px}.company-tag{width:max-content;padding:4px 7px;border-radius:4px;background:oklch(78% .14 69);color:oklch(22% .05 60);font-weight:850}.company-tag.kora{background:oklch(66% .13 305);color:white}.cell-wrap{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.owner-cell{display:flex;align-items:center;gap:7px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.owner-cell i,.owner-large>i{display:grid;width:25px;height:25px;place-items:center;flex:0 0 auto;border-radius:50%;background:var(--ops-raised);color:var(--ops-yellow);font-style:normal;font-weight:800}.outcome-pill{display:inline-flex;width:max-content;max-width:100%;padding:4px 7px;border-radius:12px;background:var(--ops-raised);color:var(--ops-muted);font-size:8px;font-weight:800;white-space:nowrap}.outcome-pill.refunded,.outcome-pill.product_ok{background:oklch(32% .07 155);color:oklch(85% .1 155)}.outcome-pill.event_meli{background:oklch(34% .07 80);color:var(--ops-yellow)}.outcome-pill.loss{background:oklch(32% .09 25);color:oklch(82% .11 25)}.row-arrow{font-size:18px;color:var(--ops-muted)}.case-group.collapsed [data-collapse-body]{display:none}
.ops-form{max-width:1050px;margin:0 auto;padding:0}.form-section{padding:24px;border-bottom:1px solid var(--ops-line)}.form-section>header{display:flex;gap:12px;margin-bottom:18px}.form-section>header>span{display:grid;width:28px;height:28px;place-items:center;border-radius:50%;background:var(--ops-yellow);color:var(--ops-bg);font-weight:850}.form-section>header h2{margin:0}.form-section>header p{margin:3px 0 0;color:var(--ops-muted);font-size:11px}.ops-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.ops-form label,.case-control-form label{display:grid;gap:6px;color:var(--ops-muted);font-size:10px;font-weight:750}.ops-form footer{display:flex;justify-content:flex-end;gap:9px;padding:18px 24px}
.case-detail-page{max-width:1500px;margin:0 auto}.case-detail-head{display:flex;align-items:flex-end;justify-content:space-between;gap:18px;margin-bottom:18px}.case-detail-head h1{margin:5px 0;color:var(--ops-text);font-size:27px}.case-detail-head p{margin:0;color:var(--ops-muted)}.case-title-line{display:flex;align-items:center;gap:7px;margin-top:14px}.case-title-line p{font-size:9px;font-weight:800;letter-spacing:.08em}.case-head-actions{display:flex;align-items:center;gap:8px}.case-tabs{display:flex;gap:3px;overflow-x:auto;margin-bottom:12px;border-bottom:1px solid var(--ops-line)}.case-tabs button{min-height:42px;padding:9px 12px;border:0;border-bottom:2px solid transparent;background:transparent;color:var(--ops-muted);white-space:nowrap}.case-tabs button.active{border-bottom-color:var(--ops-yellow);color:var(--ops-text)}.case-tabs button span{padding:1px 5px;border-radius:8px;background:var(--ops-raised);font-size:8px}.case-detail-layout{display:grid;grid-template-columns:minmax(0,1fr) 330px;align-items:start;gap:12px}.case-tab-panel{display:none}.case-tab-panel.active{display:block}.case-summary-grid{display:grid;grid-template-columns:1.25fr .75fr;gap:12px;margin-bottom:12px}.summary-hero h2,.action-hero h2{font-size:19px;line-height:1.4}.summary-hero>p:not(.ops-kicker){color:var(--ops-muted)}.reputation-alert{display:inline-block;margin-top:12px;padding:6px 9px;border-radius:5px;background:oklch(30% .08 25);color:oklch(82% .11 25);font-size:9px;font-weight:800}.action-hero time{display:block;margin:10px 0 20px;color:var(--ops-muted);font-variant-numeric:tabular-nums}.owner-large{display:flex;align-items:center;gap:9px}.owner-large>i{width:34px;height:34px}.owner-large span{display:grid}.owner-large small{color:var(--ops-muted);font-size:8px}.case-fields dl,.finance-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:1px;margin:0;background:var(--ops-line)}.case-fields dl>div,.finance-grid>div{padding:14px;background:var(--ops-surface)}.case-fields dt,.finance-grid dt{margin-bottom:5px;color:var(--ops-muted);font-size:8px;font-weight:800;letter-spacing:.08em}.case-fields dd,.finance-grid dd{margin:0;font-size:11px}.case-control{display:grid;gap:12px;position:sticky;top:62px}.case-control-form{display:grid;gap:11px;margin-top:15px}.diary-panel,.evidence-panel,.focused-panel,.history-panel{min-height:460px}.diary-composer{padding:12px;border:1px solid var(--ops-line);border-radius:8px;background:var(--ops-bg)}.diary-composer textarea{border:0;padding:5px}.diary-composer>div{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:8px}.diary-composer span{color:var(--ops-muted);font-size:9px}.diary-feed{display:grid;margin-top:18px}.diary-feed article{display:grid;grid-template-columns:34px 1fr;gap:11px;padding:15px 0;border-top:1px solid var(--ops-line)}.diary-avatar{display:grid;width:32px;height:32px;place-items:center;border-radius:50%;background:var(--ops-raised);color:var(--ops-yellow);font-style:normal;font-weight:800}.diary-feed article header{display:flex;gap:9px}.diary-feed article time{color:var(--ops-muted);font-size:9px}.diary-feed article p{margin:8px 0 0;white-space:pre-wrap}.evidence-upload{display:flex;align-items:end;gap:10px;padding:14px;border:1px solid var(--ops-line);border-radius:8px;background:var(--ops-bg)}.evidence-upload label{flex:1;color:var(--ops-muted);font-size:10px}.evidence-upload input{display:block;margin-top:7px}.evidence-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin-top:15px}.evidence-grid>a{display:flex;align-items:center;gap:10px;padding:13px;border:1px solid var(--ops-line);border-radius:7px}.evidence-grid>a>span{font-size:20px}.evidence-grid>a>div{display:grid;min-width:0}.evidence-grid strong,.evidence-grid small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.evidence-grid small{color:var(--ops-muted)}.focused-panel>p:not(.ops-kicker){color:var(--ops-muted);font-size:14px;line-height:1.7}.focused-panel hr{margin:24px 0;border:0;border-top:1px solid var(--ops-line)}.logistics-path{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:35px}.logistics-path span{padding:9px 12px;border:1px solid var(--ops-line);border-radius:6px;color:var(--ops-muted)}.logistics-path span.done{border-color:oklch(52% .1 155);background:oklch(27% .05 155);color:oklch(83% .1 155)}.ops-timeline{display:grid;margin-top:18px}.ops-timeline article{display:grid;grid-template-columns:10px 1fr;gap:10px;padding:11px 0}.ops-timeline article>span{width:7px;height:7px;margin-top:5px;border-radius:50%;background:var(--ops-yellow)}.ops-timeline p{margin:3px 0;color:var(--ops-muted)}.ops-timeline time{color:var(--ops-muted);font-size:9px}.case-shortcuts{padding:12px 18px}.case-shortcuts>a{display:flex;justify-content:space-between;padding:10px 0;border-top:1px solid var(--ops-line);color:var(--ops-muted);font-size:10px}.case-shortcuts>a:hover{color:var(--ops-text)}
@media(max-width:1250px){.pulse-grid{grid-template-columns:repeat(3,1fr)}.case-table-head,.case-row{grid-template-columns:minmax(160px,1.3fr) 80px 90px minmax(155px,1fr) 80px 115px 18px}.case-table-head>:nth-child(3),.case-row>:nth-child(3),.case-table-head>:nth-child(8),.case-row>:nth-child(8){display:none}.case-detail-layout{grid-template-columns:1fr}.case-control{position:static;grid-template-columns:1fr .7fr}}
@media(max-width:900px){.ops-dashboard{grid-template-columns:1fr}.priority-row{grid-template-columns:8px 1fr 120px}.priority-row .owner-chip{display:none}.case-summary-grid{grid-template-columns:1fr}.case-control{grid-template-columns:1fr}.case-fields dl,.finance-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:760px){.ops-heading,.case-detail-head{align-items:stretch;flex-direction:column}.ops-heading .button{width:100%}.pulse-grid{grid-template-columns:repeat(2,1fr)}.pulse-card{min-height:96px}.priority-row{grid-template-columns:8px 1fr}.priority-row .next-action{grid-column:2;text-align:left}.ops-filters{margin-right:-13px;margin-left:-13px;border-radius:0}.case-table-head{display:none}.case-row{grid-template-columns:1fr auto;padding:13px}.case-row>:not(.case-identity):not(.outcome-pill):not(.row-arrow){display:none}.case-row .outcome-pill{grid-column:1}.case-row .row-arrow{grid-column:2;grid-row:1/3}.ops-form-grid{grid-template-columns:1fr}.ops-form footer{align-items:stretch;flex-direction:column-reverse}.case-tabs{margin-right:-13px;margin-left:-13px;padding:0 10px}.case-detail-head{align-items:flex-start}.case-head-actions{width:100%;justify-content:space-between}.case-fields dl,.finance-grid{grid-template-columns:1fr}.evidence-grid{grid-template-columns:1fr}.evidence-upload{align-items:stretch;flex-direction:column}.logistics-path{align-items:stretch;flex-direction:column}.logistics-path i{transform:rotate(90deg);text-align:center}.diary-composer>div{align-items:stretch;flex-direction:column}.diary-composer button{width:100%}}
@media(prefers-reduced-motion:reduce){.pulse-card{transition:none}}
.ops-filters{scrollbar-width:none}.ops-filters::-webkit-scrollbar,.case-tabs::-webkit-scrollbar{display:none}